Remote Onboarding Best Practices for New Employees

Remote Onboarding Best Practices for New Employees

As remote work becomes increasingly prevalent, companies are now facing the challenge of onboarding new employees virtually. While onboarding has always been an important part of the hiring process, the shift to remote work has made it more crucial than ever to ensure that new hires feel welcomed, informed, and engaged. In this article, we’ll explore some remote onboarding best practices to help you effectively onboard new employees.

1. Establish Clear Communication Channels

Clear communication is key during the onboarding process. As a first step, make sure that your new hire has access to all the necessary communication channels, including email, chat, video conferencing, and project management tools. You should also establish a clear schedule for check-ins, meetings, and training sessions, and make sure that the new employee knows who to contact for help and support.

2. Send a Welcome Package

A welcome package can help new employees feel valued and included, even when they’re working remotely. The package can include company swag, a welcome note from the team, and any necessary equipment or software. This simple gesture can go a long way in making new hires feel excited about joining the team and motivated to hit the ground running.

3. Provide a Virtual Tour

When working remotely, new employees miss the opportunity to see the physical office space, meet colleagues in person, and get a sense of the company culture. A virtual tour can help bridge this gap and give new hires an idea of what it’s like to work at your company. You can use video conferencing tools to guide them through the office space, introduce them to their teammates, and provide an overview of your company’s mission and values.

4. Set Clear Expectations

New employees need to understand what’s expected of them in their new role. During the onboarding process, make sure to set clear expectations around goals, timelines, and responsibilities. You can do this by providing a detailed job description, outlining performance metrics, and establishing a clear timeline for training and progress reviews.

5. Assign a Mentor

Starting a new job can be overwhelming, especially when working remotely. Assigning a mentor to new employees can help alleviate some of the stress and provide a go-to resource for questions and support. The mentor should be an experienced team member who can provide guidance on everything from job responsibilities to company culture.

6. Conduct Regular Check-Ins

Regular check-ins are essential during the remote onboarding process. These check-ins can help new employees feel supported and connected to the team. During the first few weeks, consider scheduling daily check-ins to answer questions, provide feedback, and ensure that the new hire is on track. As they become more comfortable, you can shift to weekly or bi-weekly check-ins.

7. Gamify the Onboarding Process

Gamifying the onboarding process can make it more engaging and interactive. You can create quizzes or scavenger hunts that help new employees learn about the company culture, products, and services. This can help them feel more connected to the company and motivate them to learn more about their new role.


Remote onboarding can be a challenge, but by following these best practices, you can ensure that new hires feel welcomed, informed, and engaged. By establishing clear communication channels, sending a welcome package, providing a virtual tour, setting clear expectations, assigning a mentor, conducting regular check-ins, and gamifying the onboarding process, you can make the onboarding process a positive experience for new employees. With a strong onboarding process in place, you can set your new employees up for success and help them become valuable members of your team.